FAQs
Can Cartuul help us improve profitability?
Yes! By cutting down recon time, reducing missed steps, and holding teams accountable, Cartuul helps you sell better cars faster—which directly boosts your bottom line.
What kind of reporting does Cartuul provide?
Track vehicle turnaround time, inventory age, overall recon performance, team performance, vendor performance, task completion rates, bottlenecks, and more—all in real-time.
How many users can we have?
As many as you need. Cartuul is designed to scale with your team, so you can add users anytime.
Can outside vendors use Cartuul too?
Yes. You can invite vendors (detailers, body shops, etc.) into the platform with limited access to only the tasks they’re responsible for—helping you keep everything organized in one place.
What kind of support do you offer?
We offer live onboarding, ongoing support, and direct access to our customer success team. Whether you need training or troubleshooting, we’re here to help.
Do I need to install any software?
Nope! Cartuul is fully cloud-based, so there’s nothing to install. You can access it from any device with an internet connection, anywhere in the world.
How long does it take to get started with Cartuul?
Initial access to our platform is fairly quick, but can vary depending on the other systems used in your dealership for inventory feeds. Our onboarding process is straightforward and thorough—we work closely with your team to ensure everything is set up properly, your workflows are mapped out, and your users are fully trained. We don’t just get you logged in—we get you fully ready to roll.
Does Cartuul include AI features?
Yes! Cartuul uses AI to provide smart recommendations and insights for each vehicle based on its year, make, model, trim level, engine type, transmission type, and mileage. It helps your team spot common issues, streamline decisions, and stay ahead of potential delays—making your recon process smarter, not harder.
Is Cartuul customizable to our dealership’s process?
Absolutely. Cartuul is built to adapt to the way you work. You can customize workflows, user roles, vendors, and reporting to match your dealership’s unique recon flow.
How does Cartuul help reduce reconditioning time?
Cartuul eliminates communication gaps by centralizing all recon tasks, timelines, and updates in one platform. With automatic task alerts, vendor coordination, and status tracking, vehicles move through the recon process faster and more efficiently.